Shipping Policy

GAGOAWO is Japan based web shop. Orders will generally be sent by (運送会社) from each shop you bought a product. 

Order contents (such as size, color, or quantity) and the shipping address information cannot be changed once the order has been placed. Orders cannot be changed in any way once they have been submitted. You can only cancel within 24 hours after your purchase by letting us know by email.

Delivery destination is limited to one place.

You'll receive a shipping confirmation after your order leaves our warehouse, which includes information such as a tracking number, at that time. Please ask for transporter company directly, as we cannot take responsibility when all deliveries in your country.

・Product will be dispatched within 3 working days of dispatch.

・Customer must pay any customs duty on receipt of the products.

Shipping charges

Shipping and handling charges are set based on the size, weight and destination of the order and They should be paid together with the total amount of the ordered merchandise.

Shipping limitation

When we complete shipment, we will inform you the parcel tracking number. Hereafter, you are responsible for filing any claims with carriers for damaged and/or lost shipments.